Atlassian JIRA Service Desk


The support team's best friend

Optimise your client enquiry processes and at the same time increase your IT team's productivity. JIRA Service Desk by Atlassian offers an intuitively-configurable user interface, together with a well-organised working environment for your operators. Powerful SLA support, configurable loop times for incomplete tasks, real time reporting and many other functions make JIRA Service Desk the best friend a service desk team could ever have.


JIRA Service Desk at a glance

  • Intuitive user interface
  • Powerful SLA support
  • Reporting in real time
  • Collaboration between teams working in different time zones
  • Integration into JIRA
  • Powerful knowledge base in combination with Confluence

Typical applications

  • Service desks
  • Help desks
  • Client services
  • Call centers

Pricing*

* Software licenses entitle you to perpetual use (50% of published cost), and include 12 months maintenance (updates/support, 50% of published cost) commencing from the date of purchase. Beyond this initial 12 month period, you may renew your software maintenance for a further 12 months.